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Shipping & Returns

Return/Exchange Policy

- Money Back Guarantee and Replacement Warranty terms start from purchase date. You may find durations and special conditions in item description.
- Shipping/Handling/Insurance costs are not refundable.
- Returns/Exchanges will not be accepted unless authorization has been issued by our customer server.
- All products should be returned in original packing materials, retail box, UPC or other original items in place with all included manuals, cables, software, etc...

Cancellation Policy

Many orders can be cancelled at no charge up until shipment. When your order ships, you’ll receive an email entitled "Shipment Notification for order#XXXXXXX with" Orders that have already shipped cannot be cancelled and will be treated as returns.

Exceptions: Cancellations for a full refund are only available within the following time frames for certain product categories:

* within 24 hours of placing all orders for Laptop screens

* within 48 hours of placing all orders for laptop screens. For orders cancelled beyond 48 hours but within 7 days, a 50% restocking fee will apply.

To cancel an order, please Login to your account  and request a cancellation.


We ship domestically to any address in Australia, New Zealand, USA, Canada, Germany, Spain, Italy, Thailand, Singapore, Indonesia, South Korea, Hong Kong and other European countries using the Euro currency. Please note that we currently do not offer international shipping to other destinations not listed above.

Currently we offer free shipping for orders to all customers. In order to know your shipping costs, the price will be calculated during checkout.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full kilogram.